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Marketing Department Updates

STEP-BY-STEP APPOINTMENT PROCESS

WHEN INSURANCE DOES NOT
REQUIRE A REFERRAL

OPTION 1

Go to www.deborah.org

Click link at top of homepage titled, "Are You Interested in Being Contacted for an Appointment?"

Fill out form with required information and submit it to Deborah

Scheduling contacts patient within three business days or before

Response email includes numbers to call for updates or for more information

If insurance requires a referral, patient sent to private physician for referral


OPTION 2
Contact General Information Line at 800-555-1990

Staff takes time to answer all questions about appointment process

Sends out a packet if requested

Responds to inquiries about programs/services/procedures/Deborah specialists

Provides back up number if additional questions arise

Transfers caller to Scheduling to schedule convenient appointment time

If insurance requires a referral, patient sent to private physician for referral

Scheduling provides update phone number for further questions

WHEN PATIENT KNOWS INSURANCE
REQUIRES REFERRAL

Acquire referral from primary physician

Physician faxes referral to Referral Center

Patient faxes or mails referral to Referral Center

Upon receipt of referral, Scheduling calls patient for appointment or to request further information

Provides return call numbers when messages left


Marketing's Featured Videos


Winners: (some of the handwriting was not clear, so “we apologize for any misspelling of names” and for those who may work the night shift please call the Marketing Department 893-1200 ext. 5846 for Michelle to make arrangements for pick up, thank you!)

Game Details: Saturday, July 12, 2014 @ 7:05 PM
Lakewood BlueClaws vs. Delmarva Shorebirds (a Baltimore Orioles Affiliate) Skybox ~ Food and Non-Alcoholic Beverages provided generously by Deborah Heart and Lung Center’s Administrative Department. 10 Winners receiving 2 tickets per winner.

Tickets may be picked up on a “first come, first choice” basis in the Marketing & PR Department (4th floor—Admin. Svcs. Bldg.) *Night shift winners: please call Michelle (ext. 5846) to make arrangements to get your tickets!

 

 

 

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Upcoming Classes and Events
can be viewed on the calendar page here



Announcing the FINAL winners of the Car Magnet Program!

$100.00 MasterCard Gift Card winners:

Apple iPad Air winner:

Congratulations! You may pick up your prize Monday – Friday from 8:30A ~ 4:00P in the Marketing & PR Department on the 4th floor in the Adm. Services Bldg.

If you work the night shift, please contact Michelle at ext. 5846 to make arrangements to pick up your prize!