Medical Records

To have prompt access to the information in your medical record. If your physician feels that this access is detrimental to your health, your next of kin or guardian has a right to see your record.To obtain a copy of your medical record, at a reasonable fee, within 30 days of written request to the hospital.

Cost of Hospital Care

To receive a copy of the hospital payment rates. If you request an itemized bill, the hospital must provide one, and explain any questions you may have. You have the right to appeal any charges.

To be informed by the hospital if part or all of your bill will not be covered by insurance. The hospital is required to help you get any public assistance or private healthcare benefits you may be entitled.

Discharge Planning

To receive information and assistance from your attending physician and other healthcare providers if you need to arrange for continuing healthcare after your discharge from the hospital.

To receive sufficient time before discharge to arrange for continuing healthcare needs.

Discharge Appeal Process

To be informed by the hospital about any appeal process to which you are entitled by law if you disagree with the hospital's discharge plans.

To question the medical appropriateness of your discharge, please contact your primary care physician.

Transfers

To be transferred to another facility only when you or your family has made this request, or in instances where the transferring hospital is unable to provide you with the care you need.

To receive an advance explanation from a physician of the reasons for your transfer and possible alternatives.